Technical Services Manager VLS Adria

Your Key Responsibilities

• Adapt existing training materials to local market needs.
• Plan, prepare, and deliver technical training programs and workshops.
• Train technical service teams, sales staff, customers, and sales partners.
• Provide technical consulting and support on request and on a regular basis.
• Support service quality and warranty-related activities.
• Produce local technical content and online training materials.
• Deliver remote customer support and conduct field visits.
• Support fairs, events, and local cross-functional initiatives.
• Contribute to the development of training tools, materials, and equipment.
• Improve training programs based on participant feedback.
• Support technical assistance activities and local warranty claim analysis.
• Coordinate quality assurance and complaint management.
• Analyze customer complaints to identify training needs. These responsibilities are directly reflected in the attached job description.

Your Qualifications

• A university degree in Automotive Engineering or another relevant engineering discipline.
• A minimum of 5 years of experience in a technical role within OES, IAM distribution, and/or garage environments.
• Strong practical automotive engineering experience.
• Experience in technical training, workshop support, or technical field service is highly relevant.
• Good PC skills, including MS Office.
• A customer-oriented and sales-supportive mindset.
• Strong teamwork, communication, and organizational skills.
• A proactive, results-driven personality.
• Willigness to travel at leat 50% of the time.
• Fluency in the local language and business-level English, both written and spoken. These qualification requirements are based on the attached job description.