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Senior Specialist Network DDI


Wroclaw, PL, 50-086

Job Requisition ID:  1497


Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 


Your Key Responsibilities


IT Consulting

  • Global capacity forecast including amount of planned / unplanned provisioning and requests
  • Calculate technical requirements for new systems or expansions
  • Consulting of internal customers and solution definition based on product and service portfolio
  • Create and process sizing requests (GTS Procurement) for lifecycles and/or expansions
  • Support Demand Management Process for global services and products
  • Participate in relevant projects regarding services and products


IT Testing

  • Analyze and test new technologies as input for IT System Architecture


IT Change Mgmt.

  • Plan and implement firmware updates (create the support matrix, coordinate actions of local administrators, GTS infrastructure teams and vendors)
  • Participate in design of global strategies, concepts, processes and service improvements based on operational experiences


IT Asset & Configuration Mgmt

  • Ensure quality of global asset, configuration and inventory information


 IT Operations

  • Day-by-day operating of IT systems
  • Ensure and continuously improve reliability and availability of IT-Systems for the Schaeffler Group
  • Monitor, analyze and resolve performance issues
  • Install and configure IT systems, software, firmware, etc.
  • Document administrative tasks
  • Reporting of service quality, availability, reliability, compliance and security
  • Health Monitoring of IT Systems to proactively avoid errors
  • Check and ensure compliance of IT systems according to the Schaeffler standards
  • Create reports with MS Reporting Services
  • Reporting of all relevant activities and tasks


IT Incident & Problem Mgmt

  • Incident and problem handling within the Global Team and the local administrators
  • 2nd & 3rd Level support together with local administrators in case of errors
  • Coordinate troubleshooting processes internally and with vendors (Support Calls and Escalation)


IT User Training

  • Create, update, communicate global service and product documentations

Your Qualifications


  • Education: Fluent English skills (verbal and written), intercultural knowledge, good communication skills verbal and written
  • Experience: Operational administration experience, Project coordination experiences
  • Special skills: Coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal interfaces, open-minded, targeted, business thinking, customer-focused, team-player
  • Product / Vendor Skills: Deep knowledge of Dell (e.g. Dell PowerEdge) and HP (e.g. HP ProLiant) server components, Red Hat Enterprise Linux, CentOS and Nokia VitalQIP.

Our Offer


  • Opportunity to work in a start-up atmosphere
  • Long-term, stable employment
  • Market remuneration
  • Modern office in the center of Wrocław
  • Package of benefits including medical care
  • Career and development opportunities


Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.




Your contact

Ewelina Marmulewicz




Keywords: Information Technology & Digitalization;  

Job Segment: Network, Consulting, Firmware, Telecom, Telecommunications, Technology