Junior Order Handling Professional


Wroclaw, PL, 50-086

Job Requisition ID:  8116


Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 


Your Key Responsibilities


Handling of customer requests (Salesforce):

  • Case enrichment (Workplace) in Salesforce, assigning tickets to proper queues 
  • Monitoring of OFS mailbox and assigning tasks 
  • Case creation in Salesforce 
  • Communication of the result to the customer (Case solved = closed)


Change Orders & Update Quantity:

  • Support order changes: Cancellation/ Postponement


Your Qualifications


  • University degree/undergoing education
  • Ideally, first professional experience (e.g. internships) 
  • English skills, good German language skills is a plus 
  • Basic knowledge of SAP, Salesforce Service Cloud advantageous 
  • Good verbal and written communication skills 
  • Excellent interpersonal skills 
  • Fast learner 


Our Offer


  • Opportunity to work in a multicultural environment
  • Long-term, stable employment
  • Market remuneration
  • Modern office in the center of Wroclaw
  • Package of benefits including medical care
  • Career and development opportunities


As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.


Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.




Your contact

Schaeffler Global Service Europe 

Katarzyna Roze 




Keywords: Experienced; Coordinator; Full-TimeUnlimitedSupply Chain Management; 

Job Segment: Supply Chain Manager, Supply Chain, Network, ERP, SAP, Operations, Technology