IT Transformation & Change Manager

Your Key Responsibilities

• Responsibility for managing IT Transition back office processes
• Coaches the development team and the product owner with regard to agile methods and Scrum
• Ensures the workability of the development team and promotes the self-organization of the team
• Supports all Agile Meetings and moderates them as needed, clarifies impediments (faults) and assists in removing obstacles
• Acts as mediator in conflicts
• Supports the setup of new Agile Product teams in the IT Organization with agile methodology and change management aspect
• Delivers regular reporting e.g. transition key figures and RAG status to SGSE management and functional stakeholders
• Analyzes and supports optimization opportunities in IT Service Delivery
• Provides service portfolio management and change management support
• Organizing end-to-end IT transitions from various European locations to Wrocław
• Responsibility for keeping up-to-date various transition trackers, such as status updates, documentation, training schedules etc.,
• Roll-in activities/transitions into the Wroclaw in an IT area as part of a cross functional Transition Management team
• Organize, coordinate and conduct transitions of IT services and tasks into SGS Europe based on SSC transition methodology and competence
• Building and developing positive relationships, ensuring proper communication and professional support
• Recognize, report on time risks and issues and work on mitigations and solutions
• Build up and integrate SSC transition methodology and competence
• Develop proper skillset and knowledge of people engaged in the project on different levels
• Manage projects and resources involved, including usage of Change Management and Risk Management methods
• Execute project controls and quality management actions
• Maintain and improve standards and procedures according to internal guidelines

Your Qualifications

• Successfully completed university degree in IT, Business Informatics, Business Administration or related
• Strong strategic and planning thinking in complex contexts
• Experience in global organizations and in Agile environments
• Project and portfolio management
• Agile methods, e.g. SAFe, SCRUM, KANBAN
• Constructive assertiveness and conflict capability
• Solution-oriented communication and collaboration skills
• Strong presentation and moderation skills
• Methodical approach and negotiation skills
• Analytical reasoning and judgment
• Strong orientation for results and goals
• Motivational and persuasive ability
• Entrepreneurial thinking and action
• Good oral and written communication skills in Polish and English
• German as an advantage

Our offer

• Opportunity to work in a multicultural environment
• Flexible working place - fully remote or in a hybrid mode
• Long-term, stable employment
• Market remuneration
• Modern office in the center of Wroclaw
• Package of benefits including medical care and mental comfort program
• Career and development opportunities