HR Delivery Specialist for Talent Management Support (All Genders)

Your Key Responsibilities

• Providing general and technical support to HR software users (e.g., SAP SuccessFactors Performance and Goal Management, Korn Ferry, Strengthscope) via remote channels such as e-mail, ticketing systems, and MS Teams, in accordance with agreed procedures
• Maintaining general data within HR systems
• Preparing HR reports using SAP SuccessFactors and MS Office 365
• Developing and maintaining process documentation
• Serving as the first point of contact for the competence center and other stakeholders
• Supporting colleagues through process guidance and training
• Participating in transition or implementation projects
• Identifying issues and consulting on alternative solutions with process owners and relevant stakeholders
• Acting as a point of contact for complex or escalated cases
• Driving process improvement initiatives
• Performing other ad hoc HR administration tasks

Your Qualifications

• Completed studies or comparable qualifications in Human Resources or related fields
• Few years of professional experience in administration work, preferably in HR and/or Shared Service Center environment, or in technical support roles
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge and experience in usage of ERP systems (such as SAP or Workday) or willingness to become familiar with new tools
• Fluency in Polish with a minimum of C1 level proficiency
• Fluent verbal and written communication skills in English (min. B2 level)
• Knowledge of German is considered an asset
• Strong analytical skills with the ability to collect, organize, analyze significant amounts of information with accuracy
• Excellent written and verbal communication skills with a focus on stakeholder management and customer orientation
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
• Capability to work independently as well as part of a team with a solution-oriented approach
• Focused on high quality and continuous improvement with attention to detail

Our Offer

• Be a part of a global company & international team with a diverse variety of backgrounds, skills and views.
• Grow with us! Get access to training platforms, internal & external trainings, supporting experts and the real-life challenges, where you will put all your skills in practice.
• We work in a hybrid working model, with flexible working hours. Our modern office is located in the center of Wroclaw.
• We offer attractive benefits package, such as medical and dental care, sports card, life insurance for you and your family. We are also providing access to our Mental Comfort Program.
• Our Cafeteria Platform allows you to choose from various benefit options with points added monthly to your account. Haven’t found what you are looking for? Our concierge will be happy to help!
• Join our CSR activities, such as tree planting, riverside cleanup, or participate in other charity events.
• Spend some time with your work colleagues during integrational events, such as mountain trekking, city games and workshops. You can also join one of our many Passion Clubs like Foodies, Sports Team and Language Clubs as well!