Commercial Sales Support Specialist (All Genders)

Your Key Responsibilities

• Preparing, updating, renewing and maintaining standard contract documentation, ensuring compliance with the contract management process
• Maintaining customers' structures in the bonus management system and calculating and communicating customer rebate reports to internal and external stakeholders
• Supporting the pricing and sales team with customer queries, updating (NTR / Supersessions) and general processing and organising along with creating and maintaining of pricelists and price round impacts
• The gathering, cleaning and analysing of complex data sets to identify trends, patterns and insights that inform sales strategies and performance
• Developing and maintaining regular sales performance reports for stakeholders, highlighting key metrics and actionable insights
• Working closely with sales teams to understand their challenges and needs, providing data-driven support to enhance their effectiveness
• Ensuring the accuracy and integrity of sales data by implementing quality control measures and conducting regular data audits
• Collaborating with various departments to ensure that customer and sales requirements are accurately communicated and fulfilled

Your Qualifications

• Previous experience in a commercial, sales support, sales analysis or a similar role, typically ranging from 2 to 5 years
• Knowledge of SAP, experience with Salesforce and Power BI will be an added advantage
• Strong analytical and critical thinking skills with a solid understanding of statistical methods and their application
• Business-level fluency in English is required, knowledge of German will be an added advantage
• An understanding of sales processes, market dynamics and customer behaviour
• Strong attention to detail
• Ability to identify problems and develop data-driven solutions
• Basic project management skills
• Ability to work collaboratively with cross-funcional teams, particularly Sales, Customer Services and Technical
• Flexibility and willingness to learn new tools, methodologies and industry practices as they evolve

Our Offer

• Be a part of a global company & international team with a diverse variety of backgrounds, skills and views
• Grow with us! Get access to training platforms, internal & external trainings, supporting experts and the real-life challenges, where you will put all your skills in practice
• We work in a hybrid working model, with flexible working hours. Our modern office is located in the center of Wroclaw
• We offer attractive benefits package, such as medical and dental care, sports card, life insurance for you and your family. We are also providing access to our Mental Comfort Program
• Our Cafeteria Platform allows you to choose from various benefit options with points added monthly to your account. Haven’t found what you are looking for? Our concierge will be happy to help!
• Join our CSR activities, such as tree planting, riverside cleanup, or participate in other charity events
• Spend some time with your work colleagues during integrational events, such as mountain trekking, city games and workshops. You can also join one of our many Passion Clubs like Foodies, Sports Team and Language Clubs as well!
• Position available from September 1st