工厂质量经理 Plant Quality Manager (苏州)

Your Key Responsibilities

Strategic Role: Direction setting, problem solving, consultation and support work that fulfills need of business leaders
•    Understand and contribute strategic planning and decision-making at the top executive level so that the organization’s quality strategy is aligned with business strategies / goals and objectives, and support business leaders to reinforce/realize business strategy via qual-ity strategy
•    Provide quality support at business level to include quality criteria and customer require-ments in strategic business decisions
•    Take shared accountability with line management for business goals and achieving effec-tive quality performance of the management system, processes and products
•    Take shared responsibility of organization capability (system, products, processes), work-force planning (training and ability to fulfill customer requirements), budgeting and change management with line management
•    Take shared responsibility of integrated talent management strategy and process, make sure career planning, succession planning, talent development plan is in place to meet middle term business needs
•    Create a great place to work which improves people’s loyalty to our business. Deliver the people processes and coach managers to improve capability to deliver support for custom-ers, staff and operations
•    Participates with management to establish strategic plans and objectives
•    Understand the business needs and bridge these business needs to quality functions and apply quality expertise to develop solutions. Be responsible for coaching and developing the expertise and skill set of the team members to ensure their success
•    Facilitate, drive and role model of Schaeffler culture and values with global mindset and strong communication skills
Management & Operational Role:  Advice, consultation and support to employees, managers and business unit leadership
•    Target and Planning: Set up plant strategies in alignment with regional and global quality strategies; Perform QM budget planning for the whole plant and cascade down the targets into the production units; make regular tracking and monitoring with plant management to ensure the achievement of the goals
•    Quality System: Ensure the implementation of quality system standards and provide related trainings for production units regarding methods, processes, tools to ensure the capability of quality assurance; Coordinate customer audit in development phase and coordinate cus-tomer certification and audit for mass production projects in order to ensure the customer satisfaction; Supervise production FMEA control plans of each production units/segments, provide relevant trainings
•    Supplier Quality: Supervise and control supply quality of incoming materials (IQC) / Receiv-ing inspections; Perform supplier development for relevant projects/products in close co-operation with related production units / segments as well as purchasing; Perform supplier claim escalations in corporation with Purchasing
•    Customer Complaint Handling: Ensure quick response to customer complaint (0 Km locally produced), coordinate immediate actions to find root causes by means of 8D report etc. and coordinate corrective measures to solve the problems
•    Others: Implement Schaeffler Group guideline and Schaeffler Greater China policies as well as the plant regulations, ensure the production units / segment is in compliance with internal and external standard requirements
 

Your Qualifications

• University degree or above in engineering or related mechanical
• At least 5 years related working experience, including 3 years working experience on quality system and customer complaint handling
• Mandarin and English as working language
• Be proficient with technical product knowledge
• Be an expert of quality system methods, standards and processes
• Be proficient with product quality specifications and measuring technologies
• Be familiar with manufacturing processes
• Strong leadership skills
• Be proficient with conflicts management, problem solving as well as decision making
• Entrepreneurial thinking and acting
• Customer focus
• Good team player
• Professional communication skills
• Social and intercultural sensitivity