IT Systems Eng.

Your Key Responsibilities

Roles & Responsibilities
• Adhere to the applicable IT Policy, Edge IT policy, and Corporate IT regulations.   
• Support local budget planning, requirement gathering, and maintain the location scorecard.   
• Manage local IT assets, including servers, PCs, licenses, and related equipment, and monitor their lifecycle and external resources.   
• Ensure procurement and provision of local IT equipment and services for site 
operations  including installation, moves, changes, disposal and break/fix support..   
• Perform additional related tasks assigned by the superior and report to superior all the above topics periodically. 
• Support end users with IT devices and act as the first point of escalation for business IT issues including end-user services, advisory, and support related to Employee IT, Infrastructure, IT Security, and complianceofferings. 
• Manage external desk side support resources and Provide IT support to management and local events when required.   
• Support local applications, cloud solutions, and site-specific IT requirements in line with Group IT Demand management processes.   
• Coordinate with external service providers supporting local applications and hardware, communication and external resources.   
• Support group IT projects, initiatives which comes through regional product line responsible 
• Serve as local backup administrator 

Your Qualifications

• Bachelor’s degree in Computer Science/Engineering with at least 5 years of relevant experience, preferably in IT support ticketing systems, network and client-server hardware troubleshooting, and IT administration.   
• Good knowledge of IT general controls and IT Service Management, with strong communication and consulting skills.   
• Hands-on, practical, and down-to-earth attitude with a proactive and collaborative working style.
Location - Hosur