Support Service Techn. ILS AP

Your Key Responsibilities

Remotely monitor vibration data from industrial machinery using schaeffler's state-of-the-art monitoring tools and software Optime WebUi Dashboard, ExpertViewer, & SmartUtility Analysis Software.

Setting up a Cloud based environment for accessing the data coming from the ProLinks and SmartChecks where it is not being routed back to the OPTIME environment.

Analyze and generate report on vibration spectra and trends to detect anomalies, diagnose potential issues, and predict equipment failures.

Utilizing (MAXIMO) Ticketing System for capturing customer-value created by failures detected ("Closing the loop" for value add selling approach.)

Collaborate with Schaeffler Internal sales and FSE's to interpret monitoring results, provide recommendations for maintenance or corrective actions, and optimize equipment performance.

Develop and recomend to SE's & FSE's predictive maintenance strategies based on vibration analysis findings to minimize downtime and maximize operational efficiency of machines that are currently monitored.

Communicate effectively with cross-functional teams, including SE's, FSE's, and Service Partners, to ensure alignment on monitoring objectives and action plans.

Your Qualifications

Experience in applying data acquisition/processing related technologies (e.g. sensors, measurement systems, etc.) in industrial environments

Understanding of industrial assets (e.g. motors, fans, pumps, compressors, …), production processes and/or maintenance preferred in Cement, Mining, Steel, Pulp&Paper, Mining, Chemical, Food&Packaging

Comprehensive technical knowledge in the industrial area

Knowledge in the maintenance of machines

Very good analytical and conceptual skills

Ability to communicate in industrial maintenance environments

Understanding / experience with condition based maintenance / condition monitoring

Experience of applying condition monitoring technologies to industrial assets and IT environments

Ability to communicate with customers/partners about CM solutions (combination of products, services, digital services, trainings) 

ISO CAT II Vibration Analyst 18436 certificate or higher

Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.

Proven experience in vibration condition monitoring, preferably in a remote monitoring environment.

Strong understanding of vibration analysis principles, signal processing techniques, and diagnostic methodologies.

Proficiency in using vibration analysis software.

Familiarity with various types of industrial machinery and their vibration signatures.

Excellent problem-solving skills and the ability to analyze complex data to derive actionable insights.

Effective communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders.

Self-motivated and disciplined with the ability to work independently in a remote setting.

English and other asian languages are desired as well

Experience in project management, working in project teams from multiple disciplinaries and with regional and international teams is desired.

Good analytical and problem-solving skills

Well organised, attention to detail, independent and self-motivated

Capable of working under high pressure at certain times

Strong communication skills and high proficiency in written and spoken English

Team player with high intercultural sensitivity, experience in working globally across diverse cultures

Ability to multi-task and manage various project elements simultaneously

Align the company’s general business targets with the project’s objectives and outcomes

IoT familiarity (Concepts, security, architecture etc.)

Cellular communication familiarity (all online systems generally use cellular comms)

Good to have WAN / VPN familiarity

Electrical proficiency (reading / generating wiring diagrams, troubleshooting)

Good background in working with Windows based systems.