IT Solutions Eng. (HR Travel Expert)

Your Key Responsibilities

• Manage and support projects and rollouts of our global Travel Solution Concur by taking responsibility for planning, execution, and completion within scope, schedule, and budget.
• Drive project milestones, coordinate resources, and oversee project deliverables.
• Contribute to the demand management process, including time planning, effort estimation, and coordination with external partners.
• Collaborate with HR and finance teams to understand travel needs and devise strategies to optimize travel operations and policies.
• Manage the integration and configuration of travel management systems, ensuring seamless functionality and user-friendliness.
• Ensure compliance with travel policies and regulations, integrating them into system configurations and workflows.
• Support daily operations related to our travel solutions, ensuring seamless system functionality
• Resolve incident tickets and service requests, coordinate ticket handover and specific case management with external partners.
• Ensure continuous system availability and performance.
• Participate in scrum events and maintain JIRA for agile work organization.

Your Qualifications

• Completed studies in Business Informatics, Computer Science, Business Administration, or a comparable qualification.
• Extensive experience (at least 6 years) with HR IT platforms focused on travel management, familiarity with tools like SAP Concur or similar travel management solutions.
• Strong understanding of corporate travel management systems and best practices in travel strategy and operations.
• Proven experience in project management, particularly in executing HR IT initiatives related to travel solutions.
• Strong problem-solving skills and analytical thinking.
• Excellent communication skills, both written and verbal, in English; beginner-level skills in German are optional.
• International experience, having lived or worked abroad.
• Ability to work independently and proactively within a team environment.
• Experience with agile and waterfall approaches, including tools and frameworks like Scrum, Kanban, and JIRA.
• Good understanding of enterprise integration, and the specific challenges related to interacting with complex ERP environments is very beneficial