Customer Service Coordinator
Port Elizabeth, ZA, 6012
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
- Respond to customers inquiries and complaints and detect reasons for logistics problems arising
- Provide explanations and solutions to customers to ensure customer satisfaction
- Coordinate with other departments and external providers to implement corrective actions
- Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals
- Ensure that services delivered are in line with defined quality standards and processes.
- Manage 2 team members.
Your Qualifications
- National Diploma or Bachelor’s degree in Logistics or Supply Chain Management or equivalent
- Experienced professional with 3 to 5 years’
- Experience in SAP
- Proficient in English as a working language
- Analytical thinking skills and results oriented
- Ability to handle and manage stress
- Experience with managing staff (minimum 2)
We look forward to your application.
Your contact
Schaeffler South Africa (Pty.) Ltd.
Georgiana-Eliza Ungureanu
Keywords: Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management;
Job Segment:
Logistics, Supply Chain Manager, Supply Chain, SAP, Operations, Customer Service, Technology