Technical Service Engineer

Goal of Position

• Responsible for delivering advanced condition monitoring, predictive maintenance, reliability improvement, lubrican management and shaft alignment services to customers
• The role support the promotion, implementation, commissioning and execution of Schaeffler OPTIME Condition Monitoring (OPTIME CM) solutions, OPTIME Electrical Condition Monitoring (OPTIME E-CM) solutions, OPTIME Smart Lubrication solutions, EQUILIGN Shaft Alignement services, vibration analysis and other reliability-centered maintenance activities
• The position serves as a technical partner to customers by monitoring and diagnosing the health and performance of me-chanical and electrical assets, optimizing lubrication practices through intelligent lubrication solutions, and improving overall equipment reliability
• The role helps customers increase equipment availability, reduce maintenance costs, minimize unplanned downtime, en-hance energy efficiency, and improve asset lifecycle performance while supporting the growth of Schaeffler Industrial Services
• The position provides technical expertise, installation support, commissioning services, troubleshooting, training, and customer support related to condition monitoring, electrical condition monitoring, smart lubrication technologies, shaft alignment, and predictive maintenance solutions

Your Key Responsibilities

Condition Monitioring and Reliability Services

• Perform condition monitoring activities including vibration analysis, data collection, trend analysis, diagnostics, and reporting
• Install, configure, commission, and support Schaeffler OPTIME Condition Monitoring systems and related hardware and software solutions  
• Conduct machine health assessments and provide recommendations for corrective and preventive maintenance actions
• Analyze equipment condition data and prepare technical reports identifying faults, risks, and improvement opportunities
• Support predictive maintenance programs and reliability initiatives at customer sites
• Perform root cause analysis of equipment failures and provide recommendations for reliability improvements

Shaft Alignment Services

• Perform precision shaft alignment using Schaeffler EQUILIGN laser alignment systems
• Conduct alignment inspections, measurements, corrections, and reporting
• Provide recommendations on alignment best practices to improve equipment performance and reliability
• Support machine installation, commissioning, and maintenance activities requiring precision alignment

Technical Support and Customer Engagement

• Provide technical advice and engineering support related to bearings, rotating equipment, condition monitoring, and reliability services
• Conduct troubleshooting and fault diagnosis on rotating machinery
• Promote Schaeffler Industrial Services products and solutions including OPTIME, EQUILIGN, mounting tools, and reliability services
• Work closely with customers' maintenance, reliability, engineering, production, and purchasing departments
• Develop and maintain strong customer relationships through regular technical visits and service activities
• Support sales teams by identifying opportunities for service projects and technical solutions

Training and Knowledge Transfer

• Conduct customer training on condition monitoring, vibration analysis, shaft alignment, bearing technology, and predictive maintenance practices
• Provide technical presentations and workshops to improve customer awareness and competence in reliability engineering

Documentation and Reporting

• Prepare professional technical reports, service reports, and recommendations following company standards
• Maintain accurate records of service activities, customer interactions, and project documentation
• Submit regular activity reports and technical findings to management

Your Qualifications

• Bachelor's Degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Mechatronics Engineering, or related engineering discipline
• Licensed Electrical Engineer or equivalent professional qualification is an advantage
• A minimum of three (3) years verifiable field experience in condition monitoring, predictive maintenance, reliability engineering, or industrial field services
• Practical experience in vibration analysis and rotating equipment diagnostics
• Experience with laser shaft alignment systems is preferred
• Experience in heavy industries such as Power, Cement, Mining, Metals, Pulp & Paper, Oil & Gas, Food & Beverage, or Manufacturing is an advantage
• Knowledge of Schaeffler OPTIME Condition Monitoring solutions or equivalent wireless condition monitoring systems
• Knowledge of Schaeffler EQUILIGN Shaft Alignment systems or equivalent laser alignment equipment
• Strong understanding of rotating equipment including motors, pumps, fans, compressors, gearboxes, and bearings
• Working knowledge of electrical systems, motor operation, control systems, instrumentation, and industrial networking
• Understanding of predictive and reliability-centered maintenance principles
• Familiarity with Ethernet communication, wireless communication technologies, and industrial data acquisition systems
• Vibration Analysis Certification (ISO CAT I, II, or higher) is preferred
• Strong analytical and troubleshooting skills
• Excellent verbal and written communication skills in English
• Ability to work independently and manage multiple customer assignments
• Customer-focused mindset with strong presentation and training skills
• Willingness to travel extensively and work at customer sites