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Specialist Order Entry (Mandarin Speaker)

Location: 

Kuala Lumpur, MY, 52200

Job Requisition ID:  44225

 

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 

 

Your Key Responsibilities

  • Recieve order and  check against contract, Create and book order. 

  • Booking sales orders based on purchase orders recieved from customers/sales representatives

  • Coordination of price differences in commercial condition and missing information, material discrepancies with internal Sales.

  • Checking references to quotations or contracts

  • Change orders & update quantity contracts(customer driven)

  • Maintain and implement charges in schedule agreements in alignment wih end customer; quantity increase/decrease, postponement or scheduling agreement delivery date change

  • Handling delivery blocks

  • Check order entry via MEDIAS in case of any error, make corrections in SAP

  • EDI error processing external sales orders

  • Download demand order from customer portal

  • Upload of delivery information to customer portals

  • Create and send order confirmation to customers

  • Handling of customer inquiries & case creation in Salesforce Service Cloud(Such as Delivery Improvement/order creation/change request)

  • Monitor All DN are created without error, if necessary, issue DN manually 

  • If applicable, request/cross check all necessary shipment documents and conditions 

  • Handling of delivery exceptions(special transport)

  • Delivery coordination with Transport Management

  • Request for proof of delivery

  • If applicable, follow up on shipment documents

  • In addition to the duties listed above, the position holder must carry out tasks assigned by his/her supervisor that are essentially related to his/her duties

Your Qualifications

  • Degree in supply chain management or comparable specialization

  • Professional fluency in Mandrin is a must 

  • Minimum 1 year proven experience in a customer service or demand management position of an international organization. 

  • Good knowledge of SAP Module, Salesforce service Cloud advantageous Proficiency with MS-Office( Excel, Power Point) , English language level allowing business communication(mandatory) ,Customer Centricity ,Maturity to communicate & negotiate with customers, Preciseness and carefulness in terms of data handling ,Compliance Mangemene

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

 

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

 

www.schaeffler.com/careers

 

Your Contact

Schaeffler (Malaysia) Sdn. Bhd. 

Vanmathi Uttaman 

 

 

 

Keywords: Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management; 


Job Segment: Supply Chain Manager, Supply Chain, ERP, SAP, Supply, Operations, Technology

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