Salesforce Business Analyst
Kuala Lumpur, MY, 52200
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
General Information
The primary role of a Business Analyst Salesforce is to analyze business requirements, evaluate and recommend solutions to meet those requirements using Salesforce platform. This includes understanding business processes, identifying areas of improvement, designing solutions, and implementing changes to increase operational efficiency
Your Key Responsibilities
- Work closely with business stakeholders for requirement gathering and analysis
- Evaluate business processes, identify areas of improvement and recommend solutions
- Create detailed requirement documentation and user stories
- Guiding and challenging business requirements with stakeholders
- Design solutions together with the architects and developers
- Provide training and support to end users
- Ensure compliance with company policies and standards
- Stay up to date with emerging trends and technologies related to Salesforce platform
Your Qualifications
- Bachelor's degree in business, Computer Science or related field
- 5+ years of experience in Salesforce configuration and administration
- Solid understanding of complex business models, customer relationships, and sales processes in a B2B context
- Experience in modeling, optimizing, and digitizing business processes
- Excellent communication and analytical skills
- Understanding of interfaces, data flows, and system landscapes within corporate environments
- Experience with Salesforce Lightning Experience, Sales Cloud and Service Cloud highly preferred
- Salesforce Certified Administrator and Salesforce Certified Advanced Administrator certification highly preferred.
- Ability to convey complex topics clearly to both business and technical stakeholders
- Experience working in interdisciplinary and international teams.
- Strong verbal and written English communication skills
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
Your Contact
Schaeffler Bearings (Malaysia) Sdn. Bhd.
Rebecca George
For technical questions, please contact this email address: technical-recruiting-support-AP@schaeffler.com
Keywords: Experienced; Engineer; Full-Time; Unlimited; Digitalization & Information Technology;
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Business Analyst, Computer Science, Finance, Technology