Order Generation Industrial Specialist (contract)

Your Key Responsibilities

• Handling customers enquiries and providing an offer quotation. Checking on the material source, material status, lead-time (and liaise with the factories for improvements), reviewing Global Available Monitor GAM for the stocks as well as checking on the airfreight costs, if required
• Setting up new customer accounts in SAP and ongoing updates in the customer master including data maintenance
• Liaising with Pricing for special price requests from the customers or to verify price and price structure including occasional checking
• Liaising with plant for lead time improvements to gain competitive market lead-time rather than direct from SAP
• Responsible to run the data file on monthly basis and maintain updates for Material master list
• To assist sales or pricing team on Customer sales history for price comparison for tenders/ projects or checks as required by External Auditors
• To assist the customers, mainly distributors to map in our valid material status and part numbers maintain in our system which includes both customer part numbers as well as Schaeffler material numbers and to store it in the central folder for both OG and OP Team
• Any matters arising from customers using Medias, to liaise with ECOM team for assistance to troubleshoot
• Maintenance of customer material no. if any into the Master customer file & into SAP (combination of SAP material vs customer code)
• Mapping of material no. for customer to input bulk order into medias
• To ensure all valid customers quotation must go through quote release process via SAP system
• Contracts Management support to Sales when require
• Close collaboration with Sales, Pricing, Customers and others to maintain good relationship cross-functions
• Run standard daily/weekly/monthly reports, when required

Your Qualifications

• Degree/ Diploma in Supply Chain Management or Logistics or Business Administration or equivalent education, with minimum 3 years relevant experience
• Knowledge in Microsoft Office, also SAP S4 Hanna or EP1 (MM and SD modules)
• Knowledge on data analysis skills with pivot tables in EXCEL
• Will be trained on our online Ecommerce Platform Medias and will be a user in this area. General understanding of RPA (Robotic Programming Automation) and how it is used in daily work
• Intercultural skills and prior experience of working and communication with various stakeholder’s inter-department-wise
• Good communication skill in English and Bahasa Indonesia
• Able to work independently and in a team, in a cross-cultural environment