IT Solutions Eng. Infrastructure

Your Key Responsibilities

• Implement security solutions to enable Zero Trust Network Access.
• Maintain and enhance security solutions as part of a Zero Trust Network Access strategy, including managing changes.
• Support users with issues related to our tools and services, focusing on incident and problem management.
• Collaborate with other IT teams and departments in operational activities and project work.
• Monitor, analyze and resolve performance issues
• Participate in design of strategies, concepts, processes and service improvements based on operational experience
• Incident, Problem, and Change ticket handling

Your Qualifications

• A degree in Information Technology and/or 3+ years of experience in IT Security in an enterprise environment or equivalent.
• Strong understanding of Zero Trust principles.
• Extensive experience with IT security solutions such as secure web gateways, remote access solutions, and firewalls.
• Advanced knowledge of network topologies and protocols.
• Solid understanding of complex access policy structures used in firewalls for granular control.
• Experience with modern authentication methods, such as Microsoft Entra ID (formerly Azure Active Directory).
• Familiarity with Linux and Windows operating systems.
• Experience with cloud-based services such as Microsoft Azure and/or Amazon AWS.
• Enthusiastic about working in an international team.
• Effective English language communication skills, both verbal and written.
• Strong interpersonal skills and expertise in conflict management.
• Understanding and application of agile principles like Kanban or Scrum.
• Exerience coordinating troubleshooting process for complex problems in collaboration with different internal and external interfaces.
• Modest Project Management experience
• Analytical thinking and problem solving skills Preferred Qualifications:
• Interpersonal: Communication, listening, verbal, technical writing, team player
• Organizational: Multiple activities, project planning, time management, problem solving, analytical - Certifications: CCNA, ITIL