Digitalization Strategy Profess.
Cuautitlán Izcalli, MX, 54769
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
This was position is designed to help the organization grow and stay competitive by creating and implementing digital strategies that use modern technology to improve business processes and enhance customer experiences.
- Development and expansion of the digital prerequisites for increases in efficiency, sales and customer satisfaction along the assigned processes
- Definition of concepts and end-to-end processes to optimize the customer experience along all touchpoints of the customer journey based on customer needs in coordination with the business departments
- Increasing customer satisfaction and customer loyalty for sustainable business success
- Accompaniment of the demand process from the ideation phase to the IT demand for the assigned core processes(s)
- Initial assessment of the technical complexity of business demands and its integration into the Schaeffler Group's system landscape
- Management of critical projects/programs in the field of digitalization with high strategic relevance
- Creation of business concepts for digital transformation and their quality assurance
- Ensuring focus on business benefits and their realization
- Quality assurance during the project phase and the change process
- Monitoring of target achievement (e.g. by means of key figures), initiation of corrective measures in the event of target/actual deviation.
- Optimization of processes in the area of responsibility
- Ensuring compliance with entrepreneurial duties (e.g. occupational health and safety, environmental protection, data protection) and the duty of care
Your Qualifications
- Degree in economics, business administration, (business) informatics or comparable training
- Several years professional experience, preferably in a management consultancy, a technology company or a comparable activity
- Several years of experience in strategy, concept and business case development as well as in the implementation of digitization projects
- Experience in process mining to analyze operations, identify inefficiencies, and support data-driven decisions in digital transformation beneficial
- Strong communication skills combined with conflict and teamwork skills
- High level of abstraction and conceptual thinking as well as enthusiasm for customer orientation and digitalization
- Very good written and spoken English, German is an advantage
As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
Your contact
Schaeffler Automotive Aftermarket Mexico, S. de R.L. de C.V.
Cynthia Cantellano
Keywords: Experienced; Professional; Full-Time; Unlimited; Digitalization & Information Technology;
Job Segment:
QA, Quality Assurance, CSR, Informatics, Quality, Technology, Management, Automotive