Specialist Microsoft Messaging/Exchange

Your Key Responsibilities

• Administrate, maintain the Schaeffler Exchange Online infrastructure / Exchange Hybrid Mode. 
• Administrate, maintain the Schaeffler SMTP Gateways based on Postfix infrastructure (Linux based) & AWS SES Service. 
• Administrate, maintain the Schaeffler Microsoft 365 Defender for Office infrastructure. 
• Maintaining and further development of security configurations to increase the mail protection 
• Implementation/Optimization of Microsoft Defender for Office, SMTP Authentication, Email encryption 
• Diagnoses and isolates problems and provides resolution. 
• Optimization of our daily business activities with automation and scripts 
• Works closely with business analysts, international colleagues and vendors/customers to gather requirements in order to ensure the customer’s business needs and expectations are met in a timely and cost-effective manner. 
• Prepare and modify technical documentation. 
• Research and evaluate new functions and applications as appropriate. 
• Reports on progress, issues and problems to the supervisor; providing lessons learned and giving suggestions to optimize the work processes. 
• Participate in the design, specification, and implementation of business and technology projects. 

Complementary Cross Domain Skills (Secondary):

• Working with modern collaboration tools like JIRA or Confluence for documentation of our solutions and understanding agile principles for structured work like Kanban or Scrum. 
• Networking – Especially within larger organizations with cloud-based applications 
• End User Services – With strong understanding of, and preferably solutioning skills on Enterprise Service Desk (Service Now).  
• Support of users in case of issues with our tools and services (incident & problem management within Service Now) 
• Current IT Trends/ Industry Players 
• Project Management 

Your Qualifications

Education: 
• Degree or other diploma in Computer Science or information technology or a comparable training in communication technology and electronics  
• Good communication skills verbal and written (primarily English), German skills would be an advantage 
Experience: 
• 2+ years of relevant consulting or industry experience 
• multi-year experience in Email Security topics 
• Microsoft 365 experience 
• Exchange Online expertise 
• Exchange OnPrem 2016 (Hybrid Scenario) knowledge 
• Extensive PowerShell experience 
• Cloud services (Microsoft Entra/Azure, Amazon Web Services) 
• Linux system (AMI) 
• Development of solution strategies 
• Implementing ITIL based processes in companies 
• Strong interaction with the business 
• Good analytical and problem-solving skills and experience in agile methods