Customer Logistics Requirements Professional

General Information

The role is responsible for technical review of logistical customer requirements of the divisions with regard to the system-side implementation options and coordination of regional execution topics (e.g. TM, packaging) & final statement to the SCM expert of the respective division Implementation of the logistics requirements approved by the division's SCM expert in the systems, shipping points & plants (harmonization, system settings, documentation, IT demands, tests, training, process adjustments).

Your Key Responsibilities

• Design, implementation, harmonization, and continuous development of supply chain processes for Schaeffler Europe;
• Integration of new processes for customer requirements;
• Review, evaluation and commenting on logistical specifications and other logistical requirements of European customers at the request of the divisions;
• Analysis of new or changed logistical customer requirements in the shipping systems and dispatch points of the automotive and industrial sectors;
• Coordination of the feasibility of the requirements with the responsible sales / Customer Service / SCM / customer responsible;
• Implementation of the requirements approved by the divisions in the ERP and/or shipping systems;
• If necessary, coordination and commissioning of the implementation from IT solutions, execution and evaluation of tests for implemented requirements;
• Preparation of training documents and implementation of training courses;
• Structured documentation of accepted and implemented customer requirements for logistics, e.g. in customer manuals;
• Processing of requests in the mailbox and the ticket system;
• Networking: cross-departmental cooperation with the relevant departments (z.B. Customer Service, IT, shipping points);
• Coordination and alignment with all interfaces for the optimization of logistical processes;
• Design and maintenance of a reporting system for the pursuit of goals;
• Management and/or support of projects relevant to customer requirements.

Your Qualifications

• Degree in logistics/supply chain management, industrial engineering, business informatics or comparable field of study;
• Several years of relevant professional experience in an international group in the field of logistics/supply chain, sales/Customer Service or comparable cross-functional experience;
• At least 3 - 5 years of professional experience in process and/or project management for global logistics and distribution structures;
• Initial experience in management and/or independent work in international projects;
• Very good knowledge of SAP R/3, SD and EWM modules, first S4/HANA experience is an advantage;
• Confident handling of MS Office applications;
• Strong willingness to undergo further training;
• Motivational skills, communication and assertiveness, analytical and conceptual skills, high degree of initiative, ability to think outside the box;
• Fluent in written and spoken German and English;
• Social and intercultural skills;
• Willingness to travel internationally.

Our Offer

• Onboarding & Integration: we help you settle in quickly through our onboarding program and a team that supports you;
• Health & Life Insurance: we provide private health plans and life insurance, so you can have peace of mind;
• Discounts: enjoy discounts from our partners on activities, trainings, goods etc.;
• Bookster Subscription: are you a passionate reader? Then you can borrow your favorite books from the Bookster Library;
• Professional Development: with our variety of projects and teams, you'll be able to learn new skills, develop and shape the career path that fits you best;
• Bonuses: performance bonuses reward your achievements, and through referral bonuses we thank you for helping our team grow;
• Gift for Special Occasions: celebrate Easter, 8th of March or the Winter Holiday;
• Vacation Days: we truly believe in long-term partnerships, and we’re committed to supporting your well-being with a generous vacation policy from the start of your journey with us;
• Meal Tickets: we’re happy to offer meal tickets as part of your everyday benefits, helping make your lunch breaks more enjoyable;
• Flexibility: you can balance your work and personal life with arrangements tailored to your job and responsibilities.