Senior Specialist Network DDI
Braşov, RO, 507055
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
- IT Consulting
• Global capacity forecast including amount of planned / unplanned provisioning and requests
• Calculate technical requirements for new systems or expansions
• Consulting of internal customers and solution definition based on product and service portfolio
• Create and process sizing requests (GTS Procurement) for lifecycles and/or expansions
• Support Demand Management Process for global services and products
• Participate in relevant projects regarding services and products
IT Testing
• Analyze and test new technologies as input for IT System Architecture
IT Change Mgmt.
• Plan and implement firmware updates (create the support matrix, coordinate actions of local administrators, GTS infrastructure teams and vendors)
• Participate in design of global strategies, concepts, processes and service improvements based on operational experiences
IT Asset & Configuration Mgmt
• Ensure quality of global asset, configuration and inventory information
IT Operations
• Day-by-day operating of IT systems
• Ensure and continuously improve reliability and availability of IT-Systems for the Schaeffler Group
• Monitor, analyze and resolve performance issues
• Install and configure IT systems, software, firmware, etc.
• Document administrative tasks
• Reporting of service quality, availability, reliability, compliance and security
• Health Monitoring of IT Systems to proactively avoid errors
• Check and ensure compliance of IT systems according to the Schaeffler standards
• Create reports with MS Reporting Services
• Reporting of all relevant activities and tasks
IT Incident & Problem Mgmt
• Incident and problem handling within the Global Team and the local administrators
• 2nd & 3rd Level support together with local administrators in case of errors
• Coordinate troubleshooting processes internally and with vendors (Support Calls and Escalation)
IT User Training
• Create, update, communicate global service and product documentations
Your Qualifications
• Education: Fluent English skills (verbal and written), intercultural knowledge, good communication skills verbal and written
• Experience: Operational administration experience, Project coordination experiences
• Special skills: Coordination of troubleshooting processes for complex problems in collaboration with different external vendors and internal interfaces, open-minded, targeted, business thinking, customer-focused, team-player
• Product / Vendor Skills: Deep knowledge of Dell (e.g. Dell PowerEdge) and HP (e.g. HP ProLiant) server components, Red Hat Enterprise Linux, CentOS and Nokia VitalQIP.
Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.
Your contact
Schaeffler Romania S.R.L.
DIANA VASILAS
+40268504889
Keywords: Information Technology & Digitalization;
Job Segment:
Testing, Network, Open Source, Consulting, Firmware, Technology